Defense of MSc Master Student Theses

17 December 2019

On December 14, defense of MSc Master's students’ theses was held at Caucasus University.


The presented master’s papers were on the following topics:


  • Mariam Pataraia: ‘Some Personal and Organizational Factors Affecting Professional Burnout’ (Banking Sector Example)
  • Anna Andriadze: ‘Customer Satisfaction Survey and Social Media Engagement Example of 'Dunkin Donuts'’
  • Tatia Karchkhadze: "Customer Satisfaction and Loyalty Programs in the Retail Sector, Georgia"
  • Tamar Lazviashvili: "The Impact of Modern Technological Services Offered by Commercial Banks of Georgia to the Level of Customer Satisfaction"


Commission members – Ms. Elene Jgharkava, Mr. Gia Barkalaya, Mr. Nugzar Skhirtladze and Ms. Nino Jinjolava attended the defense of the master theses.