A medical institution is one of the most complex systems of the organizational system, both due to its activities and the diversity of employees and various important challenges. Behavior is not a random phenomenon and it is always accompanied by certain logic. The characteristics of organizational behavior are crucial in the management aspect of the organization. Every organization carries a certain organizational culture and it affects the environment of the medical institution, employees, customers, the development of the organization and more. In addition to culture, it is important to analyze the characteristics of individual behavior, personal characteristics, work group or team, decisions, behavior that affect development prospects.

The course will help the managers of medical institution, employees of the Human Resources Management Service to understand the role of organizational behavior peculiarities, to conduct research on the peculiarities of organizational behavior, to use the topics discussed in the training for practical purposes.